{"id":14983,"date":"2026-09-01T08:00:30","date_gmt":"2026-09-01T06:00:30","guid":{"rendered":"https:\/\/www.fomindustrie.com\/?post_type=careers&p=14983"},"modified":"2026-09-08T14:20:39","modified_gmt":"2026-09-08T12:20:39","slug":"field-service-technician","status":"publish","type":"careers","link":"https:\/\/www.fomindustrie.com\/en\/careers\/field-service-technician\/","title":{"rendered":"Field Service Technician"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”60px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#EDEDED” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” content_layout=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]Work location:<\/strong> Cattolica (RN)
\nEmployment type:<\/strong> Permanent contract.
\nApplicable collective bargaining agreement:<\/strong> Metalworking Industry National Collective Labour Agreement (CCNL).
\nIndicative salary range:<\/strong> Gross annual salary of \u20ac35,000\u2013\u20ac42,000, determined based on experience, technical skills and level of autonomy in the role.<\/p>\n

This job opportunity is open to all candidates, in compliance with current legislation on equal opportunities, inclusion and non-discrimination.[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]Fom Industrie is looking for a Field Service Technician to join the Service Department.<\/p>\n

The successful candidate will be responsible for carrying out technical interventions at customer sites, contributing to the diagnosis and resolution of faults and restoring machines to full functionality.<\/p>\n

The role involves close collaboration with the Service Manager \/ Field Service Manager, the Service team and the internal technical support team, ensuring effective interventions and maintaining high standards of service quality and customer satisfaction.<\/p>\n

Key Responsibilities<\/strong><\/p>\n

    \n
  • Carry out installation, technical support, maintenance and troubleshooting activities at customer sites.
    \n\u2022 Diagnose faults and identify the causes of malfunctions.
    \n\u2022 Restore the correct operation of machines through mechanical, electrical, pneumatic and software interventions, within the scope of their expertise.
    \n\u2022 Provide technical support to customers throughout all stages of the intervention.
    \n\u2022 Check the correct operation of the machine upon completion of the activities, ensuring compliance with company quality standards.
    \n\u2022 Escalate more complex issues to the Service Manager or internal technical support team.
    \n\u2022 Document the interventions carried out by preparing complete and accurate service reports.
    \n\u2022 Update company systems with information regarding the interventions performed, hours worked and expenses incurred.
    \n\u2022 Collaborate with the Hotline team, Technical Department and other company functions to ensure service continuity and the sharing of technical information.
    \n\u2022 Represent FOM Industrie at customer sites, contributing to maintaining high levels of professionalism and service quality.<\/li>\n<\/ul>\n

    Requirements<\/strong><\/p>\n

    The position is open to candidates who meet the following requirements:<\/p>\n

      \n
    • Technical diploma in Mechanical, Mechatronics, Electrical, Electronics or equivalent field.
      \n\u2022 At least 3\u20135 years of experience in field technical support, maintenance or technical service roles, preferably in the automatic machinery sector.
      \n\u2022 Good knowledge of mechanics, electromechanics and pneumatics.
      \n\u2022 Ability to read technical drawings and technical documentation.
      \n\u2022 Excellent diagnostic and problem-solving skills.
      \n\u2022 Willingness to travel frequently both nationally and internationally.
      \n\u2022 Good IT skills.
      \n\u2022 Excellent interpersonal and customer-oriented skills.<\/li>\n<\/ul>\n

      The following qualifications will be considered a plus:<\/strong><\/p>\n

        \n
      • Experience in the installation and commissioning of automatic machinery.
        \n\u2022 Knowledge of English; knowledge of a second foreign language is considered a plus.
        \n\u2022 Basic knowledge of PLCs and industrial automation systems.<\/li>\n<\/ul>\n

        What We Offer<\/strong><\/p>\n

          \n
        • The opportunity to join an international, dynamic and innovation-oriented environment.
          \n\u2022 Ongoing training on company technologies and products.
          \n\u2022 The opportunity to work in a highly specialized environment and directly interact with customers.
          \n\u2022 Opportunities for professional growth within the Service Department.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#EDEDED” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” class=”form-candiature-container” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” el_class=”form-light” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” content_layout=”default” gradient_type=”default”][split_line_heading line_reveal_by_space_text_effect=”default” font_style=”h2″ content_alignment=”center” mobile_content_alignment=”inherit” animation_type=”line-reveal-by-space” link_target=”_self” text_content=”Apply for this job opening.” text_direction=”default”][\/split_line_heading]\n
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